GENERAL CONTRACTING CONDITIONS

This contractual document will govern the General Conditions for contracting products or services (hereinafter, "Conditions") through the website Productosaltur.com, property of Productos Altur SL., hereinafter, PROVIDER, whose contact details are also included in the Legal Notice of this Website.

These Conditions may be modified at any time. It is the responsibility of the USER to read them periodically, since those that are in force at the time of placing orders will be applicable.

Contracts will not be subject to any formality except for the cases expressly indicated in the Civil and Commercial Codes and in this or other special laws.

Acceptance of this document implies that the USER:

Has read, understands and comprehends what is set forth herein.

Is a person with sufficient capacity to contract.

Assumes all obligations set forth herein.

These conditions will have an indefinite period of validity and will be applicable to all contracts made through the PROVIDER's website.

The PROVIDER informs that the business is responsible and is aware of the current legislation of the countries to which it sends the products, and reserves the right to unilaterally modify the conditions, without this affecting the goods or promotions that were acquired prior to the modification.

Identity of the contracting parties

On the one hand, the PROVIDER of the products or services contracted by the USER is Productos Altur SL., with registered office at Polígono 1, Planiza 15, CP:46726 Llocnou de Sant Jeroni (Valencia) and with customer service/USER telephone number 618 80 30 56.

And on the other hand, the USER, registered on the website using a username and password, for which he has full responsibility for use and custody, and is responsible for the veracity of the personal data provided to the PROVIDER.

Purpose of the contract

The purpose of this contract is to regulate the contractual relationship of sale between the PROVIDER and the USER at the time when the latter accepts the corresponding box during the online contracting process.

The contractual relationship of sale involves the delivery, in exchange for a certain price and publicly displayed through the website, of a specific product or service.

Contracting procedure

In order to access the products or services offered by the PROVIDER, the USER must be of legal age and register through the website by creating a user account. Therefore, the USER must freely and voluntarily provide the personal data that will be requested, which will be treated in accordance with the provisions of Regulation (EU) 2016/679, of April 27, 2016 (GDPR), regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and Organic Law 3/2018, of December 5 (LOPDGDD), regarding the protection of personal data and detailed in the Legal Notice and in the Privacy Policy of this website.

The USER will select a username and password, committing to make diligent use of them and not to make them available to third parties, as well as to notify the PROVIDER of the loss or theft of them or possible access by an unauthorized third party, so that the latter proceeds to immediately block them.

Once the user account has been created, please be advised that in accordance with the requirements of Article 27 of Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE), the contracting procedure will follow the following steps:

1. General contracting clauses.

2. Sending orders.

3. Right of withdrawal.

4. Claims.

5. Force majeure.

6. Competition.

7. General information about the offer.

8. Price and validity period of the offer.

9. Shipping costs.

10. Payment method, costs and discounts.

11. Purchasing process.

12. Applicable guarantees.

13. Guarantees and returns.

14. Applicable law and jurisdiction.

1. GENERAL CONTRACTING CLAUSES

Unless otherwise stipulated in writing, placing an order with the PROVIDER will imply acceptance by the USER of these legal conditions. No stipulation made by the USER may differ from those of the PROVIDER if it has not been expressly accepted in advance and in writing by the PROVIDER.

2. SHIPPING OF ORDERS

The PROVIDER will not send any order or activate any service until it has verified that payment has been made.

Shipments of goods will usually be made by CORREOS EXPRESS, SEUR, INTEGRA2 for Spain and for international shipments DHL and UPS according to the destination freely designated by the USER.

Failure to execute the distance contract

The delivery dates or deadlines will be understood as approximate, they do not constitute